CPR TRAINING & CERTIFICATION
Heart & Stroke Foundation
We provide certified Heart & Stroke CPR training tailored to your workplace needs. Whether you require Adult CPR (Level A), Adult/Child/Infant CPR (Level C), or Basic Life Support (BLS) for clinical environments, CLMC delivers fully WSIB-compliant instruction designed to meet industry standards and employee requirements.
Training can be offered on-site at your location or off-site, with flexible scheduling to accommodate day, evening, and overnight shifts. We also offer group rates and travel options, making it easy to train teams of any size.
Each session is customized to your workplace, ensuring your staff receive practical, relevant skills that align with your business operations.
If you'd like, I can shorten it, make it more formal, more marketing-focused, or match a specific brand voice.
N95 MASK FITTING SERVICES
3M CERTIFIED
CLMC provides professional N-95 respirator fit testing to ensure your team is properly protected and compliant with workplace safety requirements. Our services accommodate a wide range of industries—including healthcare, manufacturing, construction, and other environments where respiratory protection is essential.
Fit testing can be delivered on-site or off-site, with flexible scheduling to support all shift types. We work with teams of any size and offer group rates and travel options to make the process efficient and accessible.
Each session is tailored to your organization’s needs, ensuring employees receive accurate testing, proper education, and a reliable fit for their specific role and environment.
DEMENTIA: POSITIVE APPROACH TO CARE
CLMC offers training based on Teepa Snow’s Positive Approach to Care (PAC), designed to support anyone who interacts with individuals living with dementia. This practical, compassionate framework helps participants understand brain change, improve communication, and provide safer, more respectful care.
Training is suitable for families and caregivers, healthcare professionals, community service providers, and anyone working with vulnerable populations. Sessions can be adapted to your environment—whether home-based, clinical, long-term care, or community settings.
Flexible delivery options allow us to meet your team where they are, providing education that is relevant, accessible, and immediately applicable to real-life situations.
ACCESSIBILITY AUDITS
CLMC provides comprehensive Accessibility Audits to help organizations identify barriers and create inclusive, user-friendly spaces for employees, clients, and visitors. Our assessments review physical environments, customer service practices, communication methods, and operational processes to ensure alignment with accessibility standards and best practices.
Whether you’re looking to meet legislative requirements, enhance safety, or improve overall accessibility, we tailor each audit to your industry, facility type, and organizational goals.
Flexible scheduling, on-site assessments, and practical recommendations ensure your team receives actionable guidance that supports a more accessible and welcoming environment for all.
SENSITIVITY TRAINING
Our Sensitivity Training programs help organizations foster respectful, inclusive, and productive workplaces. CLMC provides tailored sessions that build awareness around communication, cultural differences, unconscious bias, and professional conduct. Each program is customized to your team’s needs and organizational context, ensuring practical guidance that supports a positive work environment and strengthens internal relationships. Further details and program structure are developed collaboratively based on your industry, team size, and goals.
SECRET SHOPPER PROGRAM
CLMC’s Secret Shopper Program provides an objective, real-world view of your customer experience. Our trained evaluators assess service quality, staff interactions, operational processes, and overall brand presentation from a customer’s perspective. Each program is tailored to your business type and priorities, delivering actionable insights that help you strengthen service standards, improve consistency, and identify opportunities for growth. Program scope and reporting options are customized based on your industry, location, and organizational needs.
CUSTOMER SERVICE TRAINING
CLMC’s Customer Service Training equips your team with the skills and confidence to deliver exceptional client experiences. Our customizable programs focus on communication techniques, service standards, problem-solving, and building lasting customer relationships. Training is designed around your organization’s specific environment, challenges, and goals, ensuring practical, relevant strategies your team can apply immediately. Program format and depth are tailored through consultation to meet the needs of your industry, team size, and service model.
SALES TRAINING
CLMC’s Sales Training programs empower your team with the tools and techniques needed to drive meaningful results. We focus on core sales competencies—such as effective communication, relationship building, needs assessment, objection handling, and closing strategies—while aligning training content with your unique market and customer base. Each program is fully customizable to your industry, experience levels, and organizational goals, ensuring practical, actionable guidance that enhances performance and supports sustainable growth. Program structure and delivery format are tailored through consultation.
WORKFLOW ASSESSMENTS & AUDITS
CLMC’s Workflow Assessments and Audits help businesses identify inefficiencies, streamline processes, and improve overall operational performance. Our team evaluates your existing workflows, systems, and procedures to pinpoint bottlenecks, redundancies, and opportunities for optimization. Each assessment is tailored to your organization’s size, industry, and specific goals, providing actionable recommendations that enhance productivity, reduce costs, and support scalable growth. The depth and focus of each audit are customized through consultation to meet your unique needs.